care You Can Trust, Support you Can Feel
Acestar Care is more than traditional home care — we unite compassionate carers, Physiotherapists, and Occupational Therapists to deliver personalised, holistic support that protects dignity, builds confidence, and helps you live safely and independently at home.
Stay in the place you love with quality driven, people centred support that protects your dignity, routines and independence every single day.
Every carer is expertly trained, fully Enhanced DBS checked and chosen for kindness first, plus we’re CQC registered and regulated for total peace of mind. We match our carers to meet your needs whether it is culture or expertise. Our carers speak many languages to meet needs for customers who have English as second language; Our carers speak English, Urdu; Punjabi; Gujarati; Arabic
From a 30 minute visit to round the clock live-in care, we’re on call 24/7, 365 days a year. Just ring and we’ll arrange a free home assessment.
ABOUT ACESTAR CARE:
We provide the care; you enjoy the peace of mind
Acestar Care provides personalised, holistic support that helps you stay safe, independent, and well at home — with Physiotherapists and Occupational Therapists working alongside our care team to place dignity, confidence, and independence at the heart of everything we do.
Our Services
At the heart of our service is holistic care — bringing together compassionate carers, Physiotherapists, and Occupational Therapists to support safer, stronger, and more independent lives at home.”
We understand that everyone is an individual and different condition may need to be treated differently. That is why we provide specialist assessment and high quality training based around your individual needs. Our expertise is broad and includes; cancer, neurological impairments, MS, Parkinson’s, MND, early intervention in mild cognitive impairments, chronic degenerative conditions like arthritis, chronic pain and more. Our care plans are bespoke to you and your needs, if you do not see your condition listed above, contact us and we’d be happy to discuss our expertise in this area.
If you or a loved one has been diagnosed with Dementia or Alzheimer’s, we understand it can be a very scary time. We support you in regaining some of the joy you may have lost. We can work with you at any stage in your Dementia/Alzheimer’s journey. Our highly specialist assessment identifies how to support you at any stage, from mild symptoms to seemingly aggressive behaviour or wandering. (incl. specialist Assistive Tech assessments) Our Care Partners know that this behaviour is just a way to communicate an unmet need. We help ensure that need is met, in all circumstances.
Never something we shy away from. We know that with Palliative care or end of life care, things can change dramatically from one day to the next. We know this is an emotional time and there is no clear path from day one to day two, that is why our Nurses and Healthcare Assistants are on hand to continually assess any rapid changes, ensuring that you or your loved ones are kept as comfortable, safe and respected. We help ensure all needs are met and you are able to focus on what matters most - helping you plan your own priorities knowing that you are in safe hands with your care.
Experiencing difficulty due to a neurologic impairment, such as MS, Parkinson’s or MND? We understand the frustration that is associated with Neurological Conditions. We work closely with Registered Physiotherapists create an individual plan with you to reduce your discomfort while ensure our Health care assistants support you in maintaining your independence as long as possible. We also understand that every Stroke is unique. Our ethos with Stroke care is engagement with rehab. We want you to regain as much strength and independence on your journey as possible.
Have you experienced a change in circumstances, maybe even had a fall that has knocked your confidence. Our Physiotherapists associates will provide a full assessment looking at everything from balance to blood pressure. With that information and your input we can together come up with goals that our Healthcare Assistants can work on with you. From at home exercise Program to prescription equipment, we’ll help you get back to your baseline abilities.
Do you or a loved one have Cancer? We know it’s not an easy emotional of physical time. We understand the stages of your health care, so we know how to ensure your care is optimally planned. Our Healthcare assistants have received the highest quality training around Cancer, to ensure that you are always in safe hands. If applicable to you, we can provide you with a fatigue management program or prescribe specialist equipment via our Physiotherapists Partners to enable you to maintain your independence. We are here to support you during what we understand is a difficult time for all.
We bring professional help right to your doorstep, so you can keep living the life you love in familiar surroundings. Our friendly carers pop in, or stay as long as you need, to lend a hand with everyday tasks and personal care, always working to a care plan that’s written with you at the centre.
Even the most devoted family carers need a breather now and again. We step in for a few hours, a few days or longer, providing seamless short term care so you can rest, recharge or take a holiday knowing your relative is safe, comfortable and enjoying friendly company at home.
This arrangement allows for round-the-clock support and assistance, which can be particularly beneficial for seniors or individuals with disabilities who need help with daily activities. The staff member can help with everything from personal care, companionship, medication management, meal preparation, community access, mobility and transfers, all while ensuring your comfort and safety in your own environment. Our Live-in care is a more personalised and flexible alternative to nursing homes or assisted living facilities. Acestar Care offers live-in care in the following catchment areas (not limited to these areas) : All of London & Greater London, Surrey, Oxford, Buckinghamshire, Hertfordshire, Essex, Berkshire, Hampshire, Surrey, Sussex, Devon, Cornwall, Swindon, Dorset. Please take note that we can only deliver live-in care here, and not domiciliary care
Clients with high level clinical needs can stay safely at home thanks to our nurses and complex care assistants, trained in procedures such as ventilator and tracheostomy management, PEG feeding, catheter care and seizure support. We work closely with NHS teams to keep care seamless and standards high.
For people who want their own front door but still need a bit of backup, our Supported Living service offers the best of both worlds. We help with daily tasks, budgeting, medication and community links, boosting independence while ensuring support is always on hand.
Returning home from hospital, living alone, or managing through the night can feel worrying at a times. At Acestar Care, we provide caring and reliable welfare and reassurance checks to help you or your loved one feel safe, supported and comfortable at home. Sometimes that's all is needed for someone to build back their confidence to continue living at home instead of going into a carehome. Our night-time care support is available from 10pm to 6am. We will pop-in for 30-45mins per visit/call. Whether you need reassurance after a hospital discharge, support with toilet visits, help with drinks, personal care, or simply someone to check that all is well, our trained Healthcare assistants are here to help.
Our Ethos
Our ethos is to treat every customer with dignity, respect and genuine care — offering the same level of attention and compassion we would want for our own loved ones.
We understand that everyone’s needs, preferences and circumstances are unique. That is why our support is never one-size-fits-all. We tailor our care, guidance and approach around each person, helping them feel valued, supported and understood.
Our Mission and Beliefs
At AceStar Care, we believe home is more than a place — it is where dignity, comfort, independence, and identity are protected.
Our mission is to help people remain safely and confidently in the place they know best: their own home. Through our Home, Not Hospital approach, we bring together compassionate carers, Physiotherapists, and Occupational Therapists to provide integrated, holistic support that sees the whole person — their health, mobility, confidence, environment, routines, goals, and quality of life.
This joined-up model helps reduce avoidable hospital readmissions, prevent unnecessary long-term placements, and support people to regain strength, confidence, and independence after illness, injury, or a period of increased need.
Every care plan is built around what matters most to the individual. We do not simply provide care; we create a circle of support that helps people live safer, fuller, and more meaningful lives at home.
AceStar Care — Home, Not Hospital. Care that restores confidence, protects dignity, and keeps life moving forward.
All staff have undergone extensive mandatory training to ensure you get the best care.
All staff are fully vetted in terms of qualifications, training, references, experience and criminality.
Our in-house quality assurance programme ensures we remain grounded and on track.
Membershps & Affiliations
Our registration with the Care Quality Commission (CQC) is a testament to our unwavering commitment to transparency, accountability, and providing exceptional healthcare services. As a CQC registered company, we undergo rigorous inspections and evaluations to ensure that our practices consistently meet and exceed the highest standards of care and safety. This prestigious registration affirms our dedication to delivering compassionate, person centered care that upholds the utmost professionalism and adheres to industry regulations. Trust in our CQC registered status, knowing that your wellbeing is safeguarded by a team driven by excellence and a genuine passion for making a positive difference in your life.
Corporate Memberships
Meet Our Team
Our Team
Our carers have been hand picked because of their passion to provide the best possible care.
Acestar care team are able to provide service to customers with variety of needs. We deliver support for dementia , learning disabilities care, physical disabilities, injury and rehabilitation and many more other conditions.
We pay attention to our customers and craft a care plan around their needs, taking into account their likes and dislikes, daily routine, religious and cultural beliefs.
We believe in the 6Cs of Caring: Care, Compassion, Competence, Communication, Courage, Commitment.
The 6 Cs
Get in touch
We'd love to hear from you
Elizabeth@acestarcare.com
admin@acestarcare.com
0203 951 2696
07443522919